Privacy Policy

Who we are

This website, jameschimneysweep.com, is operated by James Chimney Sweep, a chimney sweeping, inspection and repair service in Washington State. Contact: info@jameschimneysweep.com, (206) 207-3974.

Information you give us

When you submit a request-service form we collect what you enter: name, phone number, email address, street address or ZIP code, the service you need and your preferred appointment window. We use it to contact you about your request, schedule and perform the service, and keep a record of the job. We may also store the page you were on, the page that referred you, and advertising click identifiers (such as Google's gclid) so we can tell which of our marketing brought you to us.

Phone calls and texts

If you call or text us, we use your number to respond, confirm appointments and follow up about your service. By submitting a form with your phone number you agree that we may call or text you about your request. Message and data rates may apply; reply STOP to opt out of texts.

Website analytics and advertising

We may use analytics and advertising tools (for example Google Analytics or Google Ads conversion tracking) that set cookies or similar identifiers to measure how the site is used and whether our advertising works. These tools may collect your IP address, device and browser information, and the pages you visit. You can limit cookies in your browser settings.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate (for example email, scheduling or hosting providers), or when required by law.

Retention and security

We keep service requests and job records for as long as needed to provide service, handle warranty or follow-up questions, and meet legal obligations. We take reasonable steps to protect stored information, but no method of transmission or storage is completely secure.

Your choices

You can ask us to correct or delete the contact information we hold about you by emailing info@jameschimneysweep.com. We will respond to reasonable requests.

Changes

We may update this policy from time to time. The date at the top shows the latest revision.